We welcome you to contact us and we will reply promptly.
- For our sales team, please email email@example.com.
- For our Windows support team, please email firstname.lastname@example.org.
- For our Mac support team, please email email@example.com.
Our mailing address is:
c/o NextUp Technologies, LLC
2668 Lewisville-Clemmons Rd.
Clemmons, NC 27012 USA
Our fax number is 508-629-5959.
You may notice that our phone number is not listed publicly on this site, so here is why. We are dedicated to making great software, keeping it affordable, and offering the best support you will find anywhere. While offering phone support would likely make a small percentage of our users happier, it would in the end either hurt our ability to answer everyone else quickly, or would require us to significantly raise the price of our software.
Instead, and we think you'll agree once you've tried us, we've decided to offer the best email support on the planet. Every email is answered within 24 hours. Much more often it is answered within minutes or an hour. You can trust that our most important goal is to assist you in getting the most out of our software and making sure you are a happy customer.